Listen Here:

PetSmart Charities, the nonprofit arm affiliated with PetSmart, is dedicated to increasing access to veterinary care for pets across the country. In this episode I had a great chat with Robyn James, the director of veterinary affairs, the organization is tackling significant challenges to support pets and their owners. Together we discuss the challenges that occur with access to care. Financial barriers are a major issue, with nearly half of all pets living in households earning $55,000 or less annually, often living paycheck to paycheck, Geographic barriers in rural locations, and an overall shortage of veterinary professionals. These strains mean many owners cannot access necessary veterinary care, leading to negative outcomes such as untreated illnesses and injuries, increased euthanasia rates, crowded shelters, and declining mental health for both pet owners and veterinarians.

To address these challenges, PetSmart Charities operates as a separate entity with its own board, connecting pets and owners through various initiatives. One notable effort is allowing customers to donate on the pinpad at PetSmart stores, providing a simple way for the public to contribute.

Acknowledging that there is no quick fix to the estimated $21 billion annual gap in veterinary care, PetSmart Charities advocates for innovative and multifaceted solutions. These include testing payment plans and programs to ease the financial burden on pet owners and partnering with food banks to distribute pet food to families in need. Additionally, they emphasize the importance of educating pet owners about diverse treatment standards and options, which may differ from traditional methods but still provide effective care.

The organization calls for an “all hands on deck” approach, encouraging collective efforts from nonprofits, for profits, and even clinics to create sustainable and inclusive solutions. By changing how veterinary care is approached and supported, PetSmart Charities aims to improve the lives of pets, their families AND veterinarians, ensuring that more animals receive the care they need to thrive.

Would You Like To Be Featured in Our Podcast?
Join Our Mailing List!

What’s Inside

  • What is PetSmart Charities?
  • What are the barriers in access to veterinary care?
  • How can we come together across the industry to increase access to care?
  • Petsmart initiatives to improve the lives of pets and their families.

Listen to the podcast on your favorite player:

Enjoy the podcast? Share!

Follow Crystal Stokes

About Crystal Stokes
About Crystal Stokes
#071: Money Conversations with Rachel and Suzanne

#071: Money Conversations with Rachel and Suzanne

Let’s talk about money! It’s an important but hard to have conversation when it comes to the veterinary industry. Professionals and experts when it comes to the monetary side of vet med, Rachel Lemcke and Suzanna Cannon talk about their contributions in the field and perspectives when it comes to the effect of vet costs and access to care.

#068: Hope For A Path Forward with Veterinary Hope Foundation

#068: Hope For A Path Forward with Veterinary Hope Foundation

This episode features perspectives from a variety of voices of the Veterinary Hope Foundation, including Elizabeth Chosa, Laurie Fonken, Ami VanDeventer, and Trish Oberdorf. They provide a 360 view of the VHF mission and address the vital question of happiness in veterinary careers. VHF fosters support, prevention, and community, emphasizing hope for all veterinarians.

#067: Get MotiVETed with Renee Machel

#067: Get MotiVETed with Renee Machel

It’s time to Get MotiVETed! Listen as I talk with founder of Get MotiVETed, Renee Machel. She shares everything GMU has to offer from coaching to self paced courses. You can feel the passion from Renee as we discuss this incredible support component for the vet med community.

#066: Take Control Of Your Career with Steve Oehley

#066: Take Control Of Your Career with Steve Oehley

You can have a rewarding career in vet med in or out of the clinic! Steve Oehley shares his story of burnout to fulfillment. Now, Next Step Vet helps others through personalized strategies based on their strengths. He explains the top three points of his 12 week coaching process and shares tips for how any individual can find renewed professional fulfillment, navigate challenges and build sustainable, rewarding careers.




No, thank you. I do not want.
100% secure your website.
Powered by